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  • Bob Leonard - Managing Consultant

Uncertainty is Opportunity – the Future is Malleable

Updated: Aug 24

“If you are proactive, you focus on preparing. If you are reactive, you end up focusing on repairing.” – John C. Maxwell


We live in a Volatile, Uncertain, Complex and Ambiguous (VUCA) world. And our climate crisis guarantees it will remain a VUCA world for decades. Climate touches everything so it has knock on effects in society, technology, economics and politics, and, obviously, on our ecosystem.


Traditionally, uncertainty has been the enemy of business leaders. How does one forecast and strategize when living in a time when anything can happen? The first step is to change how we perceive uncertainty. What if we embrace it?


“Anything can happen.” What an opportunity! When I state that the future is malleable, I mean there are an infinite number of potential futures… and we can cultivate the one we will experience by the actions we take today.


That requires knowing what you want. So what do you (business leaders) want? It’s safe to assume you want your business to survive and thrive. You want it to provide for yourself and your employees. I’d add that it should also benefit all stakeholders (customers, suppliers, investors and the communities in which you operate).


It is possible to accomplish the above using strategic foresight tools like scenario planning, backcasting and horizon scanning.


Strategic Foresight

You can have a good handle on what’s likely to occur over the next few months or a year, but determining longer-term shifts is more difficult. As you expand the time horizon, possibilities multiply and a variety of potential futures emerges.


Having a specific issue to focus on simplifies this process. My focal issue is climate impacts - the threats, risks and opportunities resulting from our climate crisis. Your focal point is your organization. It will be impacted by climate in several ways over the coming days, weeks, months, years and decades. The viability of your organization will be affected by how well you assess and manage your climate risks and opportunities.



Voros


So what can organizations do after identifying a range of possible futures?


Narrow the futures cone to identify those that are not only possible, but plausible. After that, identify the probable futures… those most likely to come about. To do that, it is important to identify the key drivers of change pertinent to your focal issue and monitor them systematically.


Then, determine which probable future you most want to see become reality. Develop a strong vision of your preferred future and take action to pull your organization to that preferred future. At the same time, understand that events may cause other futures to emerge. To ensure your organization is ready, outline a portfolio of different scenarios to ensure your organization is prepared for contingencies.


Scenario planning can help by making that strong vision of your preferred future more tangible. We are hard wired to remember and act on stories. Scenarios are future stories.


Scenario Planning

How can companies combat the overconfidence and tunnel vision common to decision making? By first identifying basic trends and uncertainties and then using them to construct a variety of future scenarios.


Leaders who can expand their imaginations to see a wider range of possible futures are much better positioned to take advantage of the unexpected opportunities that will come along. Scenario planning reduces the unlimited number of potential futures into a limited number of likely futures. Scenario planning charts those likely futures and, crucially, describes a narrative for each. By painting a picture of each future, all stakeholders can then visualize, internalize and interrogate each future. Thus reducing uncertainty and increasing agency. They know where they are going.


Backcasting

Once a preferred future scenario has been identified and described, backcasting is a way of determining the steps needed to reach that future. It answers the question, “what do we need to do today to reach that future outcome?” That is then used to develop the plan and budget to get from here to there.


This is more effective than relying on forecasting, which tends to deliver a more limited range of options, hence stifling creativity. Forecasting extrapolates the future from the present. In a VUCA world, that can be disastrous because next year is likely to be fundamentally different from this year. We are never returning to “normal”.



Natural Step Canada



Horizon Scanning

Horizon scanning is protracted vigilance across a number of relevant trends. It focuses on discontinuities, emerging issues, and weak signals of change. We use it as an early warning system to identify potential disruptions to our strategic plan to reach our preferred future. If and when a potential disruption is discovered, it is analyzed to determine whether it can be safely ignored, or if corrective measures need to be taken, or (in a worst case scenario) if the disruption necessitates a pivot.


Below I’ve outlined three probable futures as they relate to preparing for the impacts (risks and opportunities) of climate change on an organization.


Business as Usual

I often hear business leaders say that they are doing just fine. That if the government would just get off their back, or the components they order from overseas would just get here on time, or if employees would just stop insisting on working from home, it would be smooth sailing.


No. All of those issues are symptoms of the rapid changes occurring throughout our societies. Many of them are related to our climate crisis and they aren’t just going to go away. Business as usual is not a viable option.


I mentioned above that a core desire is to survive. Let’s start there.


Tweaking Around the Edges

In this scenario, leadership decides to address the issues, but half-heartedly. The government mandates that they measure their carbon footprint, so they do, but it ends there. They go through the motions, produce the report and then it sits on a shelf. This reflects a bias toward incrementalism borne from a belief that we will return to “normal”. As I wrote above, that is not going to happen… not a chance.


Components manufactured in China are becoming more expensive due to rising shipping costs and delivery disruptions. So leadership rearranges their budget, by looking for other areas to reduce costs, and plans longer lead times for the components.


Leaders instruct HR to institute a hybrid work schedule for those employees who don’t need to work onsite, and to only hire new people with the understanding that they will work 100% on site no matter what the position/role.


These half measures help – they keep the boat afloat. But it’s a risky tactic because it does nothing to meet the challenges of a VUCA world amid the growing turbulence caused by our climate crisis… plus a host of accelerating social, technological, economic and political trends.


Future Fit Transformation

What if you are the type of leader who views survival as not enough? What if you want your business and yourself (and all your stakeholders) to thrive?


What if you decide to do everything you can to redesign your business to meet the challenges of our climate crisis?


What if you identified the specific climate risks your operations are vulnerable to and took action to mitigate them?


What if you inventoried your internal resources, your tools and technologies, your intellectual property and partnerships to uncover latent capabilities that can be repurposed as climate opportunities… innovative products and services that your existing customers (and new ones) will want in five or ten years?


That’s a tall order, but it’s doable. It requires long term planning (something you know you should be doing). And it requires money. Will investors balk? Perhaps. But if you can paint a compelling picture of your preferred future, many will choose to stick with you. The scenario planning process has supplied that preferred story of your organization’s future.


If you have a well-researched climate transition plan… including a timeline with milestones and a budget outlining how you will get from here to there; plus a compelling future scenario narrative; plus an acknowledgement that stuff happens and a plan to handle that (horizon scanning); you’ll find the money that you need.


It’s so much better to have a plan to avoid disaster than to be forced to deploy a disaster recovery plan.


Fugro – Case Study of a Successful Climate Transition

Fugro is a large geo-engineering firm headquartered in the Netherlands. Historically, it has worked with oil and gas companies. Leadership realized early that they would have to change their business model. That fossil fuels is a sunset industry, and in order to survive, Fugro needed to make transformative changes.


Fugro’s core competencies, and tools and technologies have been repurposed to deliver climate-related solutions. Here’s a quote from their website:


“For Fugro, sustainable business means that we continuously rethink what we do and how we do it. We unlock insights from Geo-data, a critical element for the sustainable development and operation of our clients’ infrastructure, plants, buildings and natural resources. With our products, services and innovative solutions, we directly contribute to modern infrastructure, climate change mitigating projects such as flood and coastal protection, and safe and efficient power grids. Fugro plays an important role in the ongoing energy transition with the development of renewable energy assets such as offshore windfarms, while assisting in safe and efficient development, construction, operation and decommissioning of fossil fuels while this is still an important part of the global energy mix. Fugro, together with its clients and other stakeholders, plays a fundamental role in creating a safe and livable world.”


That isn’t PR or greenwashing, or marketing speak… it is a commercially focused strategy designed to make the organization thrive in the “new abnormal”. They took transformation seriously and they are positioning to be a major player in a zero carbon economy. You can see some of their solutions here. They have made our climate crisis the centerpiece of their transformation… and it is paying off.


It is likely that your business does not have the extent of climate impacts Fugro was vulnerable to. Yet no matter what your business, you will be impacted. It’s best to assess those potential impacts so you can manage your risks and leverage your opportunities.


Using Climate to Catalyze Culture and Purpose

Effective leaders build a strong organizational culture by binding stakeholders together via a common purpose. What better purpose than addressing the most serious threat humankind has ever faced? Our climate crisis imperils every species, government, business, institution, community, family and individual on Spaceship Earth.


The unfamiliar and uncertain often taps into the fear element of our fight-or-flight warning system. We need to overcome our initial fear and move forward, using the challenge to innovate and adapt. If we allow ourselves to become trapped in the uncertainty, our modus operandi becomes firefighting. Firefighting is not a strategy.


Move from the day-to-day operational considerations of management to the longer-term transformative dimensions of leadership.


Shared purpose does not, in and of itself, offer answers to immediate challenges we face in our work. Fixes in today's uncertain landscape are fleeting. The ability of an entire organization to consistently adapt over and over again requires the whole crew of stakeholders, not just the C-suite. And to orient the whole crew takes a North Star. A common purpose known and accepted by all provides context and direction for every decision, every action, by every person, every day. That's how a challenging, even uncertain, landscape becomes an opportunity.


Uncertainty is an opportunity. Leaders willing to say they don’t have all the answers demonstrate an open mind, show that vulnerability is OK, and that experimentation should be rewarded.


Uncertainty requires a willingness to engage in the discovery process and embrace others’ ideas. It’s a signal that there’s not one right answer and we’re all on the same path together. The difficulty involved in grappling with uncertainty means the lessons learned, knowledge gained, and experience garnered will be long lasting. What comes easy is easily forgotten.


Be Prepared

Your business may not be as well positioned for a complete makeover as Fugro, yet you are vulnerable to climate risks, and you likely have unrecognized climate opportunities. Please consider creating a climate transition plan as I’ve outlined above.


Each organization will experience different climate impacts specific to their locations, supply chains, products and services and many other variables. It is not a matter of “if” but “when”. Taking the time, doing the work, and making the investments to prepare for impacts (both risks and opportunities) will make all the difference as we progress through an ever more VUCA environment.


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